Privacy Policy | MusafirCab

1. Introduction

Welcome to MusafirCab! At MusafirCab, we are committed to protecting your privacy and ensuring a secure and trustworthy experience while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile app, or engage with our services. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you book a ride or interact with our platform, we may collect personal information including, but not limited to:

• Name
• Contact information (phone number, email address)
• Payment details
• Pickup and drop-off locations
• Travel preferences and history

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

• Browser type and version
• IP address
• Device type and operating system
• Usage data and analytics

3. How We Use Your Information

3.1 Service Delivery

We use your personal information to provide and manage our services, including:

• Processing bookings and payments
• Communicating with you about your ride and any updates
• Ensuring your safety and providing customer support

3.2 Improvements and Personalization

Your information helps us improve our services and enhance your experience by:

• Analyzing usage patterns to optimize our platform
• Customizing offers and promotions based on your preferences

3.3 Legal and Regulatory Compliance

We may use your information to comply with legal obligations and resolve disputes, including:

• Adhering to applicable laws and regulations
• Enforcing our Terms and Conditions and Privacy Policy

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform and delivering services, such as payment processors, transportation providers, and customer support partners. These parties are obligated to protect your information and use it solely for the purposes of providing their services.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

In the event of a merger, acquisition, or other business transaction involving MusafirCab, your information may be transferred as part of the transaction. We will notify you of any such changes and update our Privacy Policy accordingly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. If you wish to correct any inaccuracies or request a copy of your information, please contact us using the details provided below.

6.2 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

6.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When it is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you interact with our site, remember your preferences, and provide personalized content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our platform.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you through our platform or via email. Your continued use of our services constitutes acceptance of the updated policy.

Thank you for trusting MusafirCab with your information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience with us.